Legal · Privacy

Our Privacy Policy

MSL Business School (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MSL Business School.

This Privacy Policy applies to our website and app, and their associated subdomains (collectively, our “Service”), alongside our application, MSL Business School.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage and use of your personal information as described in this Privacy Policy and our Terms of Service.

01

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Key terms

Cookie
A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company
When this policy mentions “Company,” “we,” “us,” or “our,” it refers to MSL Business School (Accra, Ghana), which is responsible for your information under this Privacy Policy.
Country
Where MSL Business School or the owners and founders of MSL Business School are based; in this case, Ghana.
Customer
The company, organization or person that signs up to use any of MSL Business School’s services.
Device
Any internet-connected device such as a phone, tablet or computer that can be used to visit MSL Business School and use the services.
IP address
Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks, and an IP address can often be used to identify the location from which a device is connecting to the Internet.
Personal Data
Any information that directly, indirectly, or in connection with other information (including a personal identification number) allows for the identification or identifiability of a natural person.
Service
The service provided by MSL Business School as described in the relative terms (if available) and on this platform.
Third-party service
Advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
You
A person or entity that is registered with MSL Business School to use the Services.
02

What information we collect and how we use it

We collect information from you when you visit our website or app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The information we collect is:

Information we collect

  • Name and username.
  • Phone numbers.
  • Email addresses.

Any of the information we collect from you may be used in one of the following ways:

How we use your information

  • To personalize your experience, so we can better respond to your individual needs.
  • To improve our website and app, based on the information and feedback we receive from you.
  • To improve customer service and respond more effectively to your support needs.
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.

How we use your email address

By submitting your email address on this website or app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted in to receive communications from us. Email addresses submitted only through the order-processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

03

How we share, keep and protect your information

Do we share your information with third parties?

We do not share any of your information with any third parties.

How long we keep your information

We keep your information only as long as we need it to provide services to you and fulfil the purposes described in this policy. When we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private information is never kept on file.

Security of information collected through the MSL App

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard your information, prevent unauthorized access, maintain data security, and correctly use your information.

04

Your Google account and the MSL App

The MSL Business School App offers a convenient login option using your Google account. When you choose to sign in with Google, we will request access to the following information from your Google profile:

Email address
We use your email address to create your MSL Business School App account and identify you within the app.
Name
We use your name to personalize your experience within the MSL Business School App.
Profile picture
Optional. We may request your profile picture, but you have the option to deny this request. We do not currently display your profile picture within the app.

Nothing beyond the above

We do not access or store any other information from your Google account beyond what is described here.

05

Cookies

MSL Business School uses cookies to identify the areas of our website and app that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website and app, but they are non-essential to its use. However, without these cookies, certain functionality like videos may become unavailable, or you would be required to enter your login details every time you visit, as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies, but if you disable cookies you may not be able to access functionality on our website or app correctly, or at all. We never place personally identifiable information in cookies.

Blocking and disabling cookies and similar technologies

Wherever you are located, you may set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website or app from functioning properly, and you may not be able to fully use all of its features and services. You should also be aware that you may lose some saved information (for example, saved login details and site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser, and you should visit your browser’s help menu for more information.

06

Governing law and your consent

This Privacy Policy is governed by the laws of Ghana without regard to its conflict-of-laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under Privacy Shield or the Swiss-US framework.

The laws of Ghana, excluding its conflict-of-laws rules, shall govern this Agreement and your use of the website and app. Your use of the website and app may also be subject to other local, state, national, or international laws.

By using MSL Business School’s app or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or app, or use our services. Continued use of the website or app, direct engagement with us, or your continued use following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information, will mean that you accept those changes.

Your consent

We have updated our Privacy Policy to provide you with complete transparency into what is set when you visit our site and how it is used. By using our MSL Business School app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

07

Kids’ privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

08

Changes to this Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

09

Third-party services

We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that MSL Business School shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. MSL Business School does not assume, and shall not have, any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links to them are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

10

General Data Protection Regulation (GDPR)

We may collect and use information from you if you are from the European Economic Area (EEA). In this section we explain exactly how and why this data is collected, and how we maintain it under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies, and enhances the control that EU residents have over their personal data. The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address; some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:

Data Protection Principles

  • Personal data collected must be processed in a fair, legal, and transparent way, and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose, and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds new requirements regarding how companies should protect the personal data they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts, it is simply the right thing to do. At MSL Business School we strongly believe that your data privacy is very important, and we already have solid security and privacy practices in place that go beyond the requirements of this regulation.

Your rights: data access, portability and deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. MSL Business School processes or stores all personal data with fully vetted, DPA-compliant vendors. We store all conversation and personal data for up to six years unless your account is deleted, in which case we dispose of all data in accordance with our Terms of Service and Privacy Policy, and we will not hold it longer than 60 days. We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data, and we have been set up to give you access to your data and your customers’ data from the start. Our customer support team is here to answer any questions you might have.

11

Your California privacy rights

California Consumer Privacy Act (CCPA)

The CCPA requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, all of which we have explained above. We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:

Your CCPA rights

  • Right to know and access. You may submit a verifiable request for information regarding the categories of Personal Information we collect, use or share; the purposes for which those categories are collected or used; the categories of sources from which we collect Personal Information; and the specific pieces of Personal Information we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.
  • Right to opt out of sale. You may request that a business which sells a consumer’s personal data not sell that personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, all of which we have explained above. CalOPPA users have the following rights:

Your CalOPPA rights

  • Right to know and access. You may submit a verifiable request for information regarding the categories of Personal Information we collect, use or share; the purposes for which those categories are collected or used; the categories of sources from which we collect Personal Information; and the specific pieces of Personal Information we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.
  • Right to opt out of sale. You may request that a business which sells a consumer’s personal data not sell that personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. We do not sell the Personal Information of our users. For more information about these rights, please contact us.

12

Contact us

Do not hesitate to contact us if you have any questions about this Privacy Policy.

This Privacy Policy governs your use of the MSL Business School website and app. Please review it periodically, as continued use of the Service following any update constitutes acceptance of the revised policy.